Improved outcomes
A range of blogs illustrating the theme of the same name, one of the four supporting pillars of the vision of 'A Brilliant Civil Service'.
The strapline for this theme is: "A brilliant Civil Service will provide efficient, trusted services designed around user need to deliver improved outcomes for the country."
The three other pillars are: Effective leaders; Skilled people; A great place to work.
A great example of cross-government collaboration is the ‘dream team’ which developed the NHS Get An Isolation Note service in March 2020. Combining the might of DHSC, DWP, NHSX and NHS Digital, they beat almost 200 nominees to emerge as …
The esteemed Policy & Use of Evidence award for a team which has shown excellence in the field of policy-making was presented by Simon Case, Cabinet Secretary and Head of the Civil Service, accompanied by Rohan Malik, UK&I Government & …
DWP landed the Digital, Data & Technology Award, beating the cream of Welsh and Scottish Government talent with their ‘Get Your State Pension’ digital service, as well as their remarkable efforts in transforming the way pensioners claim their state pension. …
The Collaboration Award was taken home by the Shielding team from the Ministry of Housing, Communities and Local Government. Their Shielding programme was a mammoth operation across multiple departments and agencies, set up in March 2020 to provide advice and …
With the planet's climate and ecosystems under urgent threat from human activity, Dexter Lee explores upcoming green milestones and the Civil Service Environment Network’s goals. COVID-19 made 2020 an incredibly difficult year, with tragic loss of life and the upheaval of livelihoods. …
When the pandemic struck, Ruby Dixon was deployed to develop and spearhead Britain’s national shielding programme to support 2.6m vulnerable people, and ensure that food and grants reached the needy. I joined the Ministry for Housing, Communities, and Local Government …
My young daughter came home from school yesterday with a massive hole in her thick blue tights, with some pink bloodied skin poking through. I asked what had happened, and listened sympathetically as she explained how the game of “the …
What is it like to have visual impairment? In 2009, Simon Skerritt, a Ministry of Defence employee, feared a future of blindness when he suddenly lost sight in his left eye. Below Simon recounts his experiences. I have had visual …
Today is Carers’ Rights Day. It’s a chance for me to thank everyone who gives their time and energy to looking after a loved one, whilst continuing to do a great job. I know this isn’t easy especially during these …
The Civil Service Disability Network has been around for 21 years now. Our remit is to champion disability, remove barriers and influence change. I guess all those years ago, we didn’t think that it would still matter today as much …