A range of blogs illustrating the theme of the same name, one of the four supporting pillars of the vision of 'A Brilliant Civil Service'.
The strapline for this theme is: "A brilliant Civil Service will provide efficient, trusted services designed around user need to deliver improved outcomes for the country."
The three other pillars are: Effective leaders; Skilled people; A great place to work.
In our series of blog posts celebrating the winners of the 2019 Civil Service Awards, we focus on the Ministry of Justice's Offender Accommodation Pilot Project, which won the Collaboration Award.
Joel Glover explains the process of engagement and relationship building with prospective suppliers of learning and development products for Civil Service Learning 2020.
On World Homeless Day, Catherine Bennion talks about the collaboration between civil servants, local authorities and external experts to support the homeless.
Working in operations within the Civil Service was not something that Iain Mackinnon ever planned, but he has no regrets.
Sir Andrew Dilnot discusses the potential of geospatial data and his aims as the new Chair of the Geospatial Commission.
DCMS Permanent Secretary Sue Owen looks at how the department is tackling the challenges of online safety and security and giving citizens confidence that the Internet is a well-governed space.
John Manzoni introduces the annual report on the efficiency and sustainability of the Government Estate.
The results of a pilot scheme by Crown Commercial Service and the Behavioural Insights Team to collect simple feedback from public sector buyers on certain purchases are both surprising and encouraging.
The Department for Education is beginning a new 'conversation' with its 6,000 staff on more user-centred ways of working and understanding what learners really need, as Permanent Secretary Jonathan Slater explains.
Who won the Civil Service Awards 2018? Mark Sedwill congratulates the winners and looks ahead.
