...learnt is that I need to do better. I need to actively listen to the language others use. If a colleague is using neutral language to describe their partner, mirror...
...on meeting user needs. I believe that thanks to the excellent work of the Government Digital Service and the increasing digital capability within each individual department, the British Civil Service...
I want to tell you about two examples this week of civil servants transforming public services. Both illustrate our increasing confidence in using behavioural insight and in sharing data across...
...to find more information on how to use all of these tips effectively. If you find this useful, there are lots of resources that can help you to quickly understand...
...great opportunity to get people talking to people and sharing what they know. And I need to lead by example, get over my introvert inhibitions and make sure I get...
...mobile services to buy off-grid electricity to light their homes. Digital innovation in development – and closer to home In DFID’s work, we have seen hundreds of examples of how...
...of topics from workplace adjustments, job applications through to a wide range of work projects. It’s really great to be able to tap into such a range of expertise and...
...to talk about their experiences of child sexual abuse. Working at the Independent Inquiry into Child Sexual Abuse, I have seen first-hand how victims and survivors of trauma still live...
...on but also to spot when things are going off-track and when we need to step in to investigate what’s going wrong, make changes and build in learning. Informing decisions...
...how to keep people engaged when the future may not be clear. To do this, I think leaders need to: remain curious suspend judgement and avoid making assumptions; instead asking,...
