...finish. Here are the three main things we covered: 1. Understanding your users The first step to building services that meet user needs is to understand those users. We provided...
...exciting ways. Improving Decision-Making In 2013, the Government Digital Service (GDS) helped to develop an internal tool to visualise all the information collected via the QDS – the Comparative Analysis...
...commuting and more with the family, and make better use of our regional properties, reducing demand for more expensive office space in central London – in fact, that’s a win-win-win-win!...
...Email is one of the easiest and most widely used ways for government to interact with citizens. Moving away from ‘.gsi’ will help increase citizens’ confidence in the authenticity of...
...Finally, to score each entry, the judges looked for evidence that the campaign had real impact. The top nine entries were invited to an interview to present their case in...
...for my other screen to be transported to me whilst I work at home. I also use Inspiration software – a mind mapping tool. This allows me to type out...
...inclusive our organisation is, how we are paid and rewarded, the tools we use, and so on. It isn’t just a barometer of opinion and sentiment but a real instrument...
...it. Technology is revolutionising the way we deliver public services and deliver impact around the world. Technological innovations give us the power to connect, to include, to change and to...
...and progress within the Civil Service. Work-shadowing senior leaders can offer deep insights into their roles through intense exposure to their work, key activities and style, helping the observer to...
...the pandemic at home to our international response: promoting cooperation, assisting vulnerable countries and investing in vaccines. In our sessions, we showed how we are providing global leadership to galvanise...
