Why can’t my satellite TV providers be more like HMRC?
...this with my experience of the digital service at HMRC. Through faults that were entirely my own, I had to reset my user-id and passwords over the summer in order...
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Sprint 18: helping government work better for everyone
Posted by:
Sir Jeremy Heywood, Cabinet Secretary and Head of the Civil Service, Posted on:
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Categories:
A Brilliant Civil Service, Civil Service Leaders, Improved outcomes, More digital
...services, developing effective user-focused digital services is perhaps more important for government than any other organisation. As well as saving time and taxpayers’ money, it improves the relationship between citizen...
Seven ways to make the Civil Service more innovative…
Posted by:
Simon Baugh, Chief Executive, Government Communication Service, Posted on:
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Categories:
A Modern Civil Service, A Skilled Civil Service, An Ambitious Civil Service, Uncategorized
...innovation projects are being piloted as part of this year’s campaigns. Some are new to a department, some are new to government and some have never been tried anywhere before....
Smarter Working: the Civil Service journey
Posted by:
Richard Graham, Posted on:
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Categories:
A Brilliant Civil Service, A great place to work
...Work”, our initial campaign to promote smarter working throughout the Civil Service. Making flexibility the norm TW3 set out a new vision of work for the Civil Service around a...
Yes, Minister
Posted by:
Pamela Dow, Executive Director, Government Skills and Curriculum Unit, Posted on:
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Categories:
Civil Service Leaders, Civil Service Learning
...The new language, knowledge and networks they need to learn quickly, in Parliament, and in a new department. They have families, friends, and constituents. One of the most important skills...
New sessions added to Civil Service Live – book last remaining places now
...develop your team (SKP24) 16.35-17.20 London (Day 2) Innovation Challenge 2016 Finale (moved to larger room with 266 additional places) 11.20-12.35 New sessions Venue New session Time Glasgow Civil servants’...
Final sessions now live for Civil Service Live London
...servants came through the doors at the first four venues. They have heard from Chief Executive of the Civil Service John Manzoni about the new vision for 'A Brilliant Civil...
Innovating to tackle reoffending
Posted by:
Prison Leavers Project, Posted on:
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Categories:
A great place to work, A Modern Civil Service, Civil Service Learning
Light bulb idea: The Prison Leavers Project is trialling new approaches to try and cut reoffending Reducing reoffending is the key to cutting crime. But what role can innovation play...
New applicant tracking system takes recruitment to a different level
Posted by:
Debra Soper and Jack Richardson, Posted on:
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Categories:
A Brilliant Civil Service, A great place to work
...hiring managers when the process takes longer than intended – and this new system goes a long way towards solving these problems. The new system, known as vX, works with...
Getting better by failing fast – Civil Service Learning’s new booking service
...internal GDS assessment. At CSL we are redesigning ourselves around our user needs, renewing our learning contracts and improving the quality of learning. But with new learning suppliers on their...