...robotic automation, we need to look at the user need and the cost of building and maintaining the technology. To support this, we’re running the new GovTech Catalyst scheme, which...
...to get qualifications while developing workplace skills. For the FRC, it has been a tremendous way to attract new talent. Our apprentices have brought new thinking, a fresh perspective and...
...areas where you are adding the most value. I am also launching a new Cabinet Secretary's AI Innovation Award - a new quarterly recognition programme for individuals and teams across...
...fill key roles in our projects and programmes. This first 8 week course aims to provide firm foundation in the concepts and skills needed in our new digital organization. The...
...really interesting job that focuses on gaining a deeper understanding of user needs. Our team's user-researcher organises regular sessions to gather feedback from real users, and taking part in those...
...that DCS had received nearly five million applications, and made it much easier for British citizens to apply for or renew their passport online. DCS replaces “the complex, multi-section, paper...
...went beyond conventional ‘user testing’ to ‘user-creating’ and meant sharing our approach widely, and integrating ideas from across the department, using social media and informal networks to cut through the...
...the tools and techniques available to us to get the best outcomes for the country and provide efficient services designed around user needs? CS Live sessions under ‘Improved outcomes’ will...
...a classroom, but you can’t build intuition and deep confidence. For that, you need to be using new-found skills for real. You can develop someone into a great user researcher...
...an organisation. Crucially, they need to give their staff time to learn new skills or take on critical digital projects. These sorts of changes can’t be tacked onto existing roles,...
