‘User-centred’ – more than a slogan

...launched in 2000 to give money to people to retrain, was based on untested assumptions about how they would behave. The result was large sums spent on people who were...
...launched in 2000 to give money to people to retrain, was based on untested assumptions about how they would behave. The result was large sums spent on people who were...
...to educate and inform staff how they could influence and maximise the benefits of the new system. We also realised engagement was critical for staff to fully understand the impacts...
...to operate independently. Health and well-being FM is moving from being simply a provider of services to a proactive decision-making role in how the office environment is designed, how it...
...the Civil Service Disability Champion, Sir Philip Rutnam, and The Migraine Trust to deliver a programme of awareness and how to be an inclusive employer. This includes issuing a plethora...
...showcased tools and techniques to tackle digital exclusion, in collaboration with Good Things Foundation (GTF). Participants in an HMRC-organised digital skills support session As part of HMRC’s participation in Get...
...always on the look-out for good people to work for us, so do get in touch if you’re interested. The OTs were in the news this summer with the massive...
...goal to get vaccines into as many arms as possible in a race against the virus, the team faced a mammoth challenge to assess and procure the most promising vaccines,...
...have to be prepared to lead. That requires self-confidence. You have to be able to judge when to listen, when to think and when to decide. When you make decisions...
The Department of Health People Management Programme tries to raise the quality and consistency of management in the department. It aims to increase people’s skills at managing staff and to...
...out of bed in the morning to come to work in BIS. We listened to each other. As leaders we have to listen more carefully and more often to all...