Government Digital Service Director General Kevin Cunnington sets out the Government Transformation Strategy, the next step in creating digital government and modern public services.
Government Digital Service (GDS) ran a series of workshops at Civil Service Live, highlighting how to create services that meet user needs. Here's what they said.
Why is it important that the digital services HMRC provides for its own people are as good as those its customers use? Jon Thompson explains.
Ruth Owen talks about the benefits of the online Personal Tax Account, the next step in customer service from HMRC.
What are distributed ledgers, and why has the Government been discussing them in recent weeks?
There's another chance for civil servants to win a once-in-a-lifetime learning and development trip to California in the Civil Service Live 2016 Innovation Challenge.
Mark Lowcock looks at how the Civil Service is becoming more productive and improving services in ways that make a positive difference to people's lives.
Tim Scott from DCMS reflects on the learnings and success he had working with two private sector companies explaining IoT to colleagues at Civil Service Live.
If we are informing people or asking them to do something, we need to be clear in our communications. Civil Service Learning's Naomi Hill explains how CSL overhauled its email correspondence with learners to make booking classes easier.
Having experienced a peak of 2.9 million calls in the last 2 days of the tax return deadline, Ruth Owen looks at how HMRC embraced digital to make customers lives easier.