‘User-centred’ – more than a slogan

...to see the real-life impact of our policies and services, to working with them to co-design solutions to the problems they face. We’ll be exploring what can go wrong if...
...to see the real-life impact of our policies and services, to working with them to co-design solutions to the problems they face. We’ll be exploring what can go wrong if...
...to say is that, day in, day out, thanks to staff dedicated to delivering the best for patients, standards of care in the NHS are consistently high. Ideally, public whistleblowing...
...asked to articulate the problem is exhausting. It's a burden that has to be matched by real, concrete action and accelerated progress. Tomorrow, I am bringing together Permanent Secretary colleagues...
...product of an ongoing dialogue between us and our managers about what we need to deliver, how our work contributes to wider priorities, and how our development needs can be...
...from our response to COVID-19; both the successes and the failures to ensure that we make sustainable improvements to how we serve our citizens. As civil servants this is not...
...far we have come and yet to go. For example, understanding just how many of the ethnic minority Senior Civil Service are female and differentiating the BAME terminology to understand...
...to give you - and civil servants to come - the opportunity to make the most of your talent, motivated by our core values, an enduring commitment to public service,...
...their services well. It’s there to help them pass the service assessment – the necessary step to getting an online service into use. It’s continually being updated by experts across...
...analytics onto the Civil Service Careers website. We wanted to understand how the Career Site could be used to engage and support candidates from diverse backgrounds to join the Civil...
...to the office (NATO is not great to get to, by public transport) whilst the Ambassador at the time, Peter Ricketts – later National Security Advisor, used to invite me...