...Service did more for less, by 2015 securing over £20 billion of efficiency savings a year for taxpayers. And instead of services suffering, they improved, became more responsive, and delivered...
...It gives us a platform for debate and discussion, a chance to be supportive and to ask for support. We want to put the emphasis on practical help for specific...
...ultimately responsible for helping millions of taxpayers, so we ought to see first-hand what this means for them (and us), and share our experiences as customers of government digital services....
...and share experiences and knowledge with colleagues from across government. If you haven’t already registered for London, you can still do so, here. And don't forget to download the Civil...
...and introduced me to binary systems, programmable calculators and early home computers such as the ZX81. In 1981, before going to university, I worked for GEC’s research lab, writing code...
...the UK's Border Force, you can use a new service that helps you avoid this. Border Force, part of the Home Office, has launched a registration service that means British...
...area. I've worked on projects to put Self-Assessment, Corporation Tax, VAT and PAYE forms online; provide joined-up advice and guidance for small businesses; reform the 70-year old PAYE system and...
...news for our efficiency – perhaps less good for our work/life balance, but that’s a topic for another day. At HMRC, until recently, we’d have struggled to claim that our...
...I’ve supported three Government Ministers at the Department for Transport, and I’ve been promoted to Private Secretary to a Director General. I also volunteer as a wellbeing ambassador for my...
...management; and the workplace adjustment passport has become the main vehicle for these, concentrating useful information in one place and in one form. The purpose of any passport is to...
