Leading through change

...modernise the organisation in response. In many respects this was a bold and visionary move. It identified how HMRC needed to change to respond in an increasingly digital, data-driven world....
...modernise the organisation in response. In many respects this was a bold and visionary move. It identified how HMRC needed to change to respond in an increasingly digital, data-driven world....
...increase in traffic. Some critical services weren’t digitised at all, or relied on people being physically present in government offices in order to provide services. Some countries set up websites...
...others, but also give them information about how to maintain their own wellbeing as practitioners in an emotionally demanding field. How we’ve adapted to COVID-19 Without face to face meetings,...
...was switching to open plan offices in 2003 following a three-year refurb. As an in-house reporter, I did a vox pop quizzing staff on what they’d like to see in...
...of faith, belief or no belief working in today’s Civil Service and how do you think we can improve how we recruit and retain people to create a more inclusive...
...in Newcastle in February 2020 (the first ever HMRC Job Share Conference took place in London in May 2019). They were asked to deliver a presentation about their job sharing...
...treated with dignity. These are powerful components in life. But according to the World Health Organisation, the greatest cause of injury and bodily harm to women is domestic violence. Violence...
...takes many shapes and forms, so I won’t go into detail. Instead, I want to share some of my personal experiences, because I want to be a voice for others...
...of family therapy that we had. She would check in how I was, while sustaining the normality of delivering in my role. I also took the decision to share the...
...MoJ and GCHQ, they entered primarily to showcase and celebrate their successes and to recognise how far they’ve come in their ‘smarter working’ journey; while for DIO it was more...