...taking forward these and other essential operational roles, such as the Parole Board for England and Wales. In high-pressured operational environments, the impact of leaders, both good and bad, can...
...Policy Apprenticeship for HM Revenue & Customs. I joined HMRC in late 2018 after a decade working in retail and marketing, I was keen for a new challenge, and craved...
...college for young offenders across the UK, motivating all his staff and transforming relationships between them and those in their care; The Digital Award winner, ‘Check your State Pension’, DWP,...
...while this might be difficult for both of us, it might particularly be so for Bernadette. The opportunity for this sort of upward communication isn’t as common as it should...
...become tired-looking after 6 years Despite lots of useful content, site users struggled to find what they were looking for The back end of the site was complicated for page...
...thoughts. Empathy goes a long way, as does getting people comfortable. It sets you up for a much better conversation, and can help diffuse a tense, tricky one. Civil Service...
...to make things work better for those people and for the children and adults they serve. Otherwise, we’re simply an expensive overhead. So, let’s do our absolute best to make...
...same level of support. Carers’ Week Please look out for the Carers’ Week activities taking place in your department. Thank you to all the carer networks and HR teams for...
...with Scottish Government Permanent Secretary Leslie Evans (seated centre). I set out my key priorities for the Civil Service for the year ahead. It was an open and forthright session,...
...and presentation for end-user interpretation are vital to open democracies and better outcomes for all. “Data has value – it is a new form of creative and cultural capital. Open...
