...Our goal is to be a brilliant Civil Service. Every survey gives us valuable information that helps us make decisions about how to make the experience of working here better...
...to question Sir Bob about how Civil Service policies are impacting on job shares including recruitment and performance management. In answer to these points Sir Bob committed to commissioning work...
...to see the real-life impact of our policies and services, to working with them to co-design solutions to the problems they face. We’ll be exploring what can go wrong if...
...you are more able to move between jobs. Because I know you need support and the best tools to do the job, we are building skills in crucial areas (digital,...
...product of an ongoing dialogue between us and our managers about what we need to deliver, how our work contributes to wider priorities, and how our development needs can be...
...from our response to COVID-19; both the successes and the failures to ensure that we make sustainable improvements to how we serve our citizens. As civil servants this is not...
...I, for example, have been consistently mixed up by colleagues, many who worked closely with us, to which management responded: ‘they need to make themselves better known’. Not only did...
...to the office (NATO is not great to get to, by public transport) whilst the Ambassador at the time, Peter Ricketts – later National Security Advisor, used to invite me...
...to: talk to customer advisers to understand how the service ran consult with experts and a range of stakeholders use the information I had gathered to make decisions in the...
...internet every day, only 2% of the population have any kind of digital interaction with the NHS. This needs to change, not only for patient care, but also to improve...
