Building HMRC digital services that work for everyone
...news for our efficiency – perhaps less good for our work/life balance, but that’s a topic for another day. At HMRC, until recently, we’d have struggled to claim that our...
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Time to reward customer service - nominate someone for a Civil Service Award
...benefits, or help in extending their visa. So, who should you be thinking about nominating for this new award? One, incidentally, that civil servants themselves said they wanted to see....
John Manzoni: Changes at the Government Digital Service
Posted by:
John Manzoni, Chief Executive of the Civil Service and Permanent Secretary for the Cabinet Office, Posted on:
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Categories:
Civil Service Leaders
...and achievement. Stephen built a new leadership team at GDS and continued to provide supportive, environment for the team to excel at what it does. Under his leadership, GDS has...
Making the case for evidence
...The Policy Profession has recently adopted a new curriculum for learning that stresses analytical skills. The systematic use of analytics is taking hold in many operational areas from tax gathering...
Are there any senior civil servants with a working class background?
...I first really understood that other people might come from much more privileged backgrounds than my own. I made new friends who’d swap witty, worldly tales about Singapore or Zanzibar....
Bake clubs rise to the fund-raising challenge
...be interested Promote bake club at every opportunity, through your organisation’s intranet, notice boards, newsletters, etc. So, if you’re a secret baker keen to show off your skills, or if...
Celebrating LGBTi through sport
Posted by:
Sue Owen, DCMS Permanent Secretary, and Civil Service LGB&TI Champion, Posted on:
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Categories:
Civil Service Leaders
...left many viewers, as well as Clare Balding, the British BBC presenter covering the Games, who is openly gay, close to tears. These Olympic Games also welcomed the new International...
The value in waste
...converting plants and bio-wastes into new, greener products such as high-performance recyclable textiles. The prize of moving from wastefulness to resource productivity is the subject of my annual report, due...
Small businesses of Britain need you!
Emma Jones, Small Business Crown Representative In July 2016, I became the new Small Business Crown Representative. The role is focused on working with central government to ensure the target...
The strategy is capability
...and measurement tools rewritten specialist job descriptions and adverts trialled new specialist recruitment and assessment processes put in place 5 interim heads of profession to create and lead expert communities...