...money. Better services for users present better value for money for government. When HMRC redesigned its ‘pay your self-assessment online’ form around user needs, it reduced the costs of support...
...concept. It stands for Massive Open Online Course. It's free and, as its name suggests, open to everyone. MOOCs give participants the opportunity to learn alongside thousands of others from...
...ourselves – better at spotting, discussing and addressing risks, better at understanding what our stakeholders need, and better at coming up with creative solutions. Every interaction we have as a...
...mind, we trawled our extensive CSL offer and compiled appropriate learning packages for different groups: EOs - a range of guides, e-learning and classroom courses to help them prepare for...
...While I take the opportunity to do formal learning when I can, more often I like to learn on the go: listening to podcasts like Coaching for leaders, webinars and...
...array of speakers, workshops and inspiration. But there will also be something extra special for visitors this year. That’s because this summer, Newcastle and Gateshead will be hosting the largest...
...applied findings from behavioural science to a wide range of policy areas, often without the need for legislation or expensive incentives. For example, a simple change in messaging to encourage...
...the Civil Service Capabilities Plan. The MOOC offers an exciting opportunity to better understand how to get the most from suppliers, the best deal for taxpayers, and make good commercial...
...and Cyber Monday. It’s a fantastic moment for us all to look at opportunities in our own lives for giving and volunteering. Last year, £6,000 a minute was raised for...
Matthew Coats, Director General for EU Exit Implementation For over two years, the Civil Service has worked intensively on preparations for the UK to withdraw successfully from the European Union....
