Building HMRC digital services that work for everyone

...news for our efficiency – perhaps less good for our work/life balance, but that’s a topic for another day. At HMRC, until recently, we’d have struggled to claim that our...
...news for our efficiency – perhaps less good for our work/life balance, but that’s a topic for another day. At HMRC, until recently, we’d have struggled to claim that our...
Sue Owen, Permanent Secretary, DCMS, and Civil Service Champion for LGBT&I The ‘Pride in London Parade’ is on 7 July, and I am really looking forward to taking part as...
...approach to regulation. To celebrate their achievement, and provide some inspiration, we’ve interviewed some of the winners. Iain Forbes, Head of the Centre for Connected and Autonomous Vehicles Iain Forbes,...
...the visit of their Foreign Minister, including bilaterals with the UK Parliamentary delegation. I escorted the Foreign Minister and ambassadors throughout their visit, from the time they arrived in the...
...The Digital Award: 'Check your State Pension' team, Department for Work & Pensions – Joy Bramfitt-Wanless said: To be shortlisted for a Civil Service Award is an incredible honour for...
Nominations for the Smarter Working Live 2020 Awards are now open. Emma Deeny, external communications lead for the Government Property Agency (GPA), recently spoke to past winners Victoria Nowell (Department...
...control over the work, be prepared to discuss decisions and sometimes to compromise, as well as to share the credit for successes and responsibility for failures. You may not get...
...which our work is managed. But for all of us, whether we work for the UK Government or for the governments of Scotland, Wales or the Northern Ireland Executive, understanding...
...home for an extended period meant I was able to take care of my partner while she recovered from the birth, freeing her from the day-to-day things (like cooking for...
...and medicine for those who are shielding, or concern around an increased risk of contracting the virus. For many disabled colleagues, their conditions can fluctuate, whilst for others they can...