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Personal Disability Stories – living with change: David’s story

We are all experiencing significant changes in our lives due to the coronavirus (COVID-19) pandemic. For disabled colleagues, there can be particular changes to manage, such as difficulty accessing treatment and medicine for those who are shielding, or concern around an increased risk of contracting the virus.

For many disabled colleagues, their conditions can fluctuate, whilst for others they can become progressively more serious, or they may have acquired a disability later on in life.

In these circumstances, individuals are faced with the additional challenge of managing both the fear of living with ongoing uncertainty and the resulting changes from a deterioration in their disability or health condition. David, for example, who recounts his experience below, shares a three-step plan that he has used to effectively manage change.

David’s insights are particularly pertinent at this challenging time, when we’re experiencing uncertainty and anxiety about the future.

Ben Merrick, Deputy Civil Service Disability Champion

David's story


Change is something most people fear. The uncertainty of what’s ahead, and not knowing if you can cope with it can be a real barrier. It doesn’t have to be that way.

I have a visual impairment called macular dystrophy. Most people will know it as macular degeneration. My condition is one of four genetic versions, which means that I was born with it but it doesn’t manifest until puberty. For me this was at the age of 10. Dealing with a raft of physical changes and a loss of sight was a big ask. Macular dystrophy initially affects your central vision, with a blur in the centre of your view. In most cases this grows, blocking out more and more of your vision until you have no usable vision.

I realise this is where I learnt my first lesson about change:

  1. Talk to someone and find support. I have to thank my parents for the support they gave me at that time. Their approach was that we would get through it together. They didn’t want my reduced sight to stop me doing what I loved, so I still played rugby, attended army cadets and did all the things a 10-year old wanted to do. My vision has deteriorated four times since I was 10. Each time I’ve had to learn how my disability affects me, and I’ve learnt more about my disability and a lot about myself. Over those changes in my vision I learnt my second lesson...
  1. Learn as much about yourself as possible. We all process our emotions and deal with physical change differently. By spending time exploring your emotions, being mindful of what you’re feeling and learning how you process emotions, you can find your own path to accepting your new situation. In my education and career, my disability has meant sometimes I’ve not had control over my choices. I started at university doing a chemistry degree. During my first year, I lost more vision, which led to the university considering this a health & safety issue. So I changed degrees. I had a career in IT when another deterioration happened. Accessibility solutions were nowhere near as good as they are today, so I was made medically redundant and I used that money to do a second degree. These events helped form my last lesson about change...
  1. Make it yours. A change, for whatever reason, is an opportunity to make choices and have some control over what happens to you. Following a change in my circumstances, I joined the Civil Service (Department for Work & Pensions). I previously worked for an employer who wouldn’t let me have a carer’s break to look after my parents. So I resigned, looked after my parents while we put care in place, and then had to look for a new job. I knew I wanted to help people, so I applied to be an AO in a local Jobcentre. That was 11 years ago. Since then I’ve progressed from AO to SEO and now work in the Department for Education on a team that handles cases where councils are rated as Inadequate by Ofsted for their Children’s Services. Our role is to help turn them around, and I work with council leaders, chief executives, ministers and SCS. I am now registered with a Severe Sensory Impairment – registered blind, in old money. I can navigate around during daylight, but my night vision is severely limited and on poorly lit streets I have to use a guide cane. In work I use magnification software, and to help me read large documents quickly I use screen reader software.

I wrote this blog before the COVID-19 situation arose. iIt feels more relevant now than ever, and these steps are helping me right now. My daily work routine is very different – I work from home, I have lots more meetings with stakeholders, and there is lots of information that I need to know about. By staying in contact with colleagues, remotely, I’ve been able to keep on top of things.  By committing time in my diary I am keeping up to date with alerts and bulletins that contain vital information for my stakeholders, and by taking time to unwind my mind isn’t cluttered, meaning I’m not stressed.

Inside and outside of work, by finding support, being mindful of who you are and introducing your choices when change happens, I really do believe change is something we don’t have to fear.

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  1. Comment by Gavin Thomas posted on

    Thank you David for sharing with us your personal journey and the way that you have sought to over the challenges you faced. I am really glad you have been able to adapt to the changes and achieve success. I would agree that it is important to talk about how you are truly feeling and to seek out support. I trust that others will be inspired by your story. Take care and Stay Alert!

  2. Comment by Jill Billingham posted on

    Really positive message and as you say finding coping strategies for change of any type.

  3. Comment by Fatima posted on

    How lovely to read, excellent and inspired many of us! Thank you for sharing your story. It goes on to show what one can do if support is in place.

  4. Comment by Richard Emmens posted on

    Thank you very much David (and Ben). This feels like sane advice, even for lesser versions of the changes you have had to deal with, doing it successfully. So I'll try to remember Talk - Learn - Own It, as three steps to enabling progress !

  5. Comment by Jayne Dobner posted on

    David, great blog thank you for sharing your experience and the lessons you highlight can be applied in lots of different situations.