At every Civil Service Live event this year, we ran a Leadership Statement Competition, asking civil servants for their stories of inspiring, confident and empowering leaders whose example influenced them. Joe Williams, from the Leadership & Governance team, announces the winners.
Having experienced a peak of 2.9 million calls in the last 2 days of the tax return deadline, Ruth Owen looks at how HMRC embraced digital to make customers lives easier.
Shasta Yaqub, HM Revenue and Customs Counter Avoidance team My name is Shasta Yaqub, I am 29 years old and work for HM Revenue and Customs (HMRC). Up until recently...
How should our leaders behave under pressure? Graham Black, a deputy director at HMRC, talks about the importance of leading by example in good times and bad.
...Surveyor in RICS. This was quickly followed by many congratulations in the office, as well as some good natured mickey taking. Pay I mention this as some people have asked...
...making towards a Civil Service that is a truly diverse and inclusive place to work, where everyone is free to be themselves and has an equal opportunity to achieve their...
John Manzoni explains the relationship between experience and skills behind the concept of "T-shaped" civil servants, which he will be talking about at Civil Service Live later this year.
To mark Carers Week, Nick Lodge uses his experience as HMRC Carers' Champion to show how departments can support carers in the workplace - an initiative backed by Head of the Civil Service Sir Jeremy Heywood.
HM Treasury Permanent Secretary Sir Nicholas Macpherson looks back at the first decade of HMRC.
...towards LGB&T people, both in the department and the wider world. Indeed, I’m writing this blog just days after the Republic of Ireland voted ‘Yes’ to gay marriage – proof...
