Transforming Civil Service Learning digital
...a journey Discovery is about defining the user need and the value a service will bring to them. A user in this context isn’t just a customer. It could be...
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‘User-centred’ – more than a slogan
...for Education are taking part in this month and next. We’re engaging them in a conversation about how we can all work in more user-centred ways, from regularly visiting users...
How good content design makes it easier to move jobs across government
Posted by:
Chris Spencer, Posted on:
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Categories:
A Modern Civil Service, A Skilled Civil Service, An Ambitious Civil Service, Uncategorized
...GOV.UK every week. Users rely on it to find detailed information and guidance on a range of government services. When designed correctly, guidance should: help users understand our services be...
Helping you navigate your Civil Service job journey
Posted by:
Monica Maya-Martinez, Posted on:
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Categories:
A Modern Civil Service, A Skilled Civil Service, An Innovative Civil Service, Better policymaking
...reader users have found the service to be more challenging than other user groups. Some of the major issues encountered included inaccessible content and problematic custom elements, which we have...
D5 comes to London
...United Kingdom. D5's purpose is to promote international co-operation. We're always talking about being open and sharing our work, and D5 makes it easier for us to do that face-to-face....
Your chance to beat the queues into the US
Posted by:
Digital Passenger Services team, Posted on:
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Categories:
A Brilliant Civil Service, Improved outcomes
When you fly to the United States, at the end of a tiring journey you can be faced with standing in long inspection queues. Now, thanks to the work of...
Better data, better lives: chairing the UN Statistical Commission
...in that department. I arrived in New York on a bitterly cold weekend in early March to be briefed by the executive team at the United Nations on the role...
Last chance – places going fast at Civil Service Live
...the Civil Service John Manzoni about a new vision for the Civil Service and the part you can play in realising it learn about new ways of working improve your...
The expected and unexpected benefits of the Cabinet Office Technology Transformation
Posted by:
Catriona McGrath and Russell Barnes, Posted on:
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Categories:
More digital, Smarter working
...best meet Cabinet Office users’ needs. What’s clear is that the new technology in Cabinet Office is enabling new ways of working which are giving staff something to cheer about....
Reflecting on Mental Health Awareness Week 2024
Reflecting on Mental Health Awareness Week last month, it was an opportunity to focus on the importance of mental health. Mental health covers a wide variety of conditions, and a...