Zamila Bunglawala, Deputy Head of Unit & Deputy Director Policy and Strategy, Race Disparity Unit, Cabinet Office This blog post reflects user testing by the Race Disparity Audit on the...
...by Grace Brennan, who leads on content, and Brian Stanislas, as Product Manager. The website launched formally on 31 July 2018. Since then, we have added new departments and agencies...
...Digital Delivery Teams Data Group, Department for Education: the team successfully updated their educational databases, replacing outdated solutions with modern services designed with user need at their core Skilled People...
...outsiders, because most of what we do out there brings real everyday benefits and services down here on earth, like receiving a weather forecast, using satnav to find a new...
...we are potentially excluding colleagues, which could lead to difficulty in accessing vital information. Accessible communication is sometimes overlooked, but we are all responsible for making things as user-friendly as...
...the eligible population, to ensure the service reflected user needs and met the policy aim of empowering more people to become regular long-term savers. Launched in September 2018, the scheme...
...Come Dancing in 2021, is a profoundly deaf British Sign Language (BSL) user, who is singularly helping to break down barriers for people and showing us what could be possible....
...2021: most of us watched the distressing news emerging from Kabul following the fall of Kabul and the Taliban’s takeover. Civilians clinging to the sides of military planes, desperately trying...
...policy making is about putting the user of a service at the centre of its design, to make sure it addresses their needs. The Civil Service Reform Plan points out...
...Analysis helps us all make better decisions, understand what works and what doesn’t, and tailor delivery to user needs. Ongoing relationships with analysts also help us to identify new data...
