...we are potentially excluding colleagues, which could lead to difficulty in accessing vital information. Accessible communication is sometimes overlooked, but we are all responsible for making things as user-friendly as...
...outsiders, because most of what we do out there brings real everyday benefits and services down here on earth, like receiving a weather forecast, using satnav to find a new...
John Manzoni, Chief Executive of the Civil Service and Cabinet Office Permanent Secretary This week marks 5 years since the launch of GOV.UK. GOV.UK is built around user needs. It...
...the eligible population, to ensure the service reflected user needs and met the policy aim of empowering more people to become regular long-term savers. Launched in September 2018, the scheme...
...the team presence at CS Live while also co-delivering at many of the events. My part of the presentation focused on ‘myth-busting insights’ learned from Job Share Finder user stats,...
A great deal of hard work goes into building new and transformational digital public services. Similarly there’s a tremendous amount of effort focused on digital solutions that solve a problem...
...Research by (telecoms regulator) Ofcom and the (data protection regulator) ICO has shown that one in five internet users in the UK has suffered an online harm such as bullying...
...wider public sector. Across public services, efforts are underway to bring whistleblowing in line with a user-focused culture of greater openness and transparency. This will help public services improve and...
...of and that is entirely based on user needs. Seeing the exceptional feedback from users and getting this recognition makes it all worthwhile. ‘Check your State Pension’ is an outstanding...
...Come Dancing in 2021, is a profoundly deaf British Sign Language (BSL) user, who is singularly helping to break down barriers for people and showing us what could be possible....
