Leadership Statement: Talk less, listen more

...best efforts, people felt that the process has been done to them not by them. So it was a memorable day, for all the wrong reasons. But one very good...
...best efforts, people felt that the process has been done to them not by them. So it was a memorable day, for all the wrong reasons. But one very good...
Last time we told you how, after experimenting with different solutions, our operations team found the Trello online project management app the best - and most flexible - aid to...
...it’s your colleagues Listen, don’t just talk An ability to get the best out of people was another common refrain (Empowering our teams to deliver). One focus group member said,...
...personal pledge is that I will actively and personally promote more effective and personal unconscious bias training for all managers in the FCO, starting with a refresh session for the...
...active and effective in supporting and leading a number of initiatives to take forward our ambition of creating a more inclusive and supportive environment for colleagues with disabilities. I thank...
I am pleased to announce the establishment of the Shadow Civil Service Board. For those of you who aren’t aware of the Civil Service Board (CSB), it is responsible for...
...the Civil Service Capabilities Plan. The MOOC offers an exciting opportunity to better understand how to get the most from suppliers, the best deal for taxpayers, and make good commercial...
...speaking, anyone?) – they would be hardly human if they weren’t. Mind you, Lillian Hellman definitely has a point when she said “It’s best to act with confidence – no...
General Elections are typically periods when the Civil Service needs to prepare for potential change. But there are some things which will stay the same. I can guarantee that whoever...
Mark Lowcock, Permanent Secretary DFID International initiatives can help us to benchmark the civil service across different countries, providing a more objective basis for countries to judge the performance of...