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Civil Service

Supporting civil servants' mental health and wellbeing

Posted by: , Posted on: - Categories: A great place to work, Civil Service Leaders, Health & Wellbeing

Detail from the World Mental Health Day 2019 logo

Today is World Mental Health Day. As the UK Civil Service Health and Wellbeing Champion, I want to reflect on our role – as leaders and as individuals – in supporting our fellow civil servants in challenging times.  

Earlier this week I had the privilege of introducing the second Civil Service Mental Health Conference. We reflected on the progress we had made over the past couple of years in opening up honest conversations about mental health, and heard some powerful personal stories.  

This period has, to put it mildly, been a challenging one for the Civil Service and for the teams and individuals who make it up. If ever there has been a time when we should care about one another’s welfare, and support those who might be struggling, it is now.

Working in different ways

Preparing for EU Exit has meant organising ourselves and our work in different ways. For some, it has meant new shift patterns, or moving posts to meet changing demands and support areas that are particularly affected.

To deal with those extra demands, at the Government Legal Department (GLD) we have set up an EU Exit Taskforce and Operational Response Centre. Individuals from less EU-Exit-impacted legal divisions are volunteering to be part of a surge force. This means they can be deployed at short notice to support priority areas of work. Where possible, we are stopping or delaying non-priority work to ensure we keep workloads manageable.

​​An essential element of our planning has been to look after the welfare of those individuals who are bearing extra burdens over this period. We want to be able to respond to intense demand for legal support, but at the same time protect our people from excessive pressure. That includes ensuring that they can get full support from managers; are well prepared and supported in making the move to new work areas or locations; and can take advantage of appropriate flexible working arrangements (our people regularly work from home, job-share or work part-time). We have also ensured our flexitime scheme, overtime, shift, out- of-hours working and time-off-in-lieu policies recognise the additional contribution we are asking our people to make, as well as offering compensation for childcare and caring costs where appropriate.

Looking after our wellbeing 

We are all responsible for our own wellbeing, so while we want managers to be vigilant to identify any employees who may be working long hours or otherwise be under pressure, at GLD I have aimed to encourage a culture where our people can speak up and seek help if they are struggling in any way. I’ve personally had to look after my own wellbeing, just by simple things like making sure I take a break and get some fresh air.

Everyone can access something from the range of Civil Service resources to help support themselves or a colleague.

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  1. Comment by shamim Akhtar posted on

    I have learnt a lot about mental health as I had to support staff. I do believe managers need training so that they can support staff. There needs to be more awareness. I know there is Ally's in each office which may help. The Wellbeing emails that come out have been useful and more on mental Health would be useful.

  2. Comment by Gavin Thomas posted on

    Thank you Jonathan for your continued support of the Wellbeing agenda.

    The FCO Wellbeing Network Staff Association looked to promote both National Work Life Week and World Mental Health Day through the running of several activities / initiatives here in London, in Hanslope Park and on our Global Platform.

    We were encourged in the level of interest and participation and the positive feedback we received from our colleagues.

  3. Comment by Stuart posted on

    The Mental Health Foundation notes that:

    "Poverty increases the risk of mental health problems, and can be both a causal factor and a consequence of mental ill health.iv Mental health is shaped by the wide-ranging characteristics (including inequalities) of the social, economic and physical environments in which people live.

    "People with no previous history of mental health problems may develop them as a consequence of having to cope with the ongoing stress of job insecurity, sudden and unexpected redundancy, and the impacts of loss of employment (financial, social and psychological). "

    I look forward to the Civil Service "putting its money where its mouth is" on Mental Health and Wellbeing, and (a) ensuring higher than inflation pay rises in future, and (b) guaranteeing current redundancy terms for all staff currently in post who will be forced out of their jobs by Regional Centre programs. Sadly, I suspect that instead we will just continue to see increased workloads, coupled with exhortations to "look after yourself".

  4. Comment by Rozanne Kidd posted on

    Thanks for sharing Jonathan. It's heartening our brilliant Civil Service is focusing on mental health with many sharing very personal stories to help break the stigma tag MH issues attract. For leaders, looking after ourselves so we can better look after others has never been so important. We have a bit to go for ALL leaders to feel strong enough to challenge perceptions of weakness in them and in others where wellbeing is vulnerable we see progress and these shares and conversations matter.