Fajir Qasem of Government Digital Service explains how GOV.UK Notify will keep users up to date on the progress of government services.
At big moments in the life of our nation we need good quality, trustworthy and relevant evidence and good use of that evidence to help us make decisions. Without it we hear the selective voice of vested interests. We see …
Chris Wormald, Permanent Secretary at the Department of Health, looks at how the department is tackling the threat of drug-resistant infections at home and on the global stage.
Government Digital Service (GDS) ran a series of workshops at Civil Service Live, highlighting how to create services that meet user needs. Here's what they said.
Introducing the new Civil Service Workforce Plan.
Good customer service is essential to the reputation of any organisation and public confidence in what it provides, says Jennie Granger, champion of the newest Civil Service Award, for Customer Service.
Jeremy Heywood spotlights the launch of the Government Outcomes Lab, which will support the development of Social Impact Bonds and outcomes-focused reform of public service delivery.
Why is it important that the digital services HMRC provides for its own people are as good as those its customers use? Jon Thompson explains.
Jeremy Heywood and John Manzoni set out a new vision for the future of the Civil Service.