Keeping users informed with GOV.UK Notify
Fajir Qasem of Government Digital Service explains how GOV.UK Notify will keep users up to date on the progress of government services.
Making the case for evidence
At big moments in the life of our nation we need good quality, trustworthy and relevant evidence and good use of that evidence to help us make decisions. Without it we hear the selective voice of vested interests. We see …
Leading the fight against antimicrobial resistance
Chris Wormald, Permanent Secretary at the Department of Health, looks at how the department is tackling the threat of drug-resistant infections at home and on the global stage.
Three top tips for designing the next generation of government services
Government Digital Service (GDS) ran a series of workshops at Civil Service Live, highlighting how to create services that meet user needs. Here's what they said.
The new Civil Service Workforce Plan
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Rt Hon. Matthew Hancock, MP, Minister for the Cabinet Office and Paymaster General, Posted on:
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Civil Service Leaders
Introducing the new Civil Service Workforce Plan.
Time to reward customer service - nominate someone for a Civil Service Award
Good customer service is essential to the reputation of any organisation and public confidence in what it provides, says Jennie Granger, champion of the newest Civil Service Award, for Customer Service.
Taking Social Impact Bonds to the next level
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Sir Jeremy Heywood, Cabinet Secretary and Head of the Civil Service, Posted on:
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Civil Service Leaders
Jeremy Heywood spotlights the launch of the Government Outcomes Lab, which will support the development of Social Impact Bonds and outcomes-focused reform of public service delivery.
Building HMRC digital services that work for everyone
Why is it important that the digital services HMRC provides for its own people are as good as those its customers use? Jon Thompson explains.
Our vision for 'A Brilliant Civil Service' – and what it means for you
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Sir Jeremy Heywood, Cabinet Secretary and Head of the Civil Service and John Manzoni, Chief Executive of the Civil Service and Permanent Secretary for the Cabinet Office, Posted on:
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A Brilliant Civil Service, Civil Service Leaders
Jeremy Heywood and John Manzoni set out a new vision for the future of the Civil Service.