At every Civil Service Live event this year, we ran a Leadership Statement Competition, asking civil servants for their stories of inspiring, confident and empowering leaders whose example influenced them. Joe Williams, from the Leadership & Governance team, announces the winners.
Having experienced a peak of 2.9 million calls in the last 2 days of the tax return deadline, Ruth Owen looks at how HMRC embraced digital to make customers lives easier.
...I had always been interested in working for the Civil Service and had been keeping an eye out for vacancies when I had come across and applied for an advertised...
How should our leaders behave under pressure? Graham Black, a deputy director at HMRC, talks about the importance of leading by example in good times and bad.
...At the same time I was “gently” and encouraged by Alex Morley, a considerably younger MRICS-qualified member of our team, to apply for formal recognition of my skills and experience....
...making towards a Civil Service that is a truly diverse and inclusive place to work, where everyone is free to be themselves and has an equal opportunity to achieve their...
John Manzoni explains the relationship between experience and skills behind the concept of "T-shaped" civil servants, which he will be talking about at Civil Service Live later this year.
To mark Carers Week, Nick Lodge uses his experience as HMRC Carers' Champion to show how departments can support carers in the workplace - an initiative backed by Head of the Civil Service Sir Jeremy Heywood.
HM Treasury Permanent Secretary Sir Nicholas Macpherson looks back at the first decade of HMRC.
...(if proof were needed) that mindsets are beginning to change. In January, HMRC was named as one of the best and most inclusive places to work for LGB&T people –...
