Zamila Bunglawala, Deputy Head of Unit & Deputy Director Policy and Strategy, Race Disparity Unit, Cabinet Office This blog post reflects user testing by the Race Disparity Audit on the...
...Digital Delivery Teams Data Group, Department for Education: the team successfully updated their educational databases, replacing outdated solutions with modern services designed with user need at their core Skilled People...
...2021: most of us watched the distressing news emerging from Kabul following the fall of Kabul and the Taliban’s takeover. Civilians clinging to the sides of military planes, desperately trying...
...Research by (telecoms regulator) Ofcom and the (data protection regulator) ICO has shown that one in five internet users in the UK has suffered an online harm such as bullying...
...Analysis helps us all make better decisions, understand what works and what doesn’t, and tailor delivery to user needs. Ongoing relationships with analysts also help us to identify new data...
...basic radio user as well as a promotion course. The Reserves offers a range of qualifications, some are specific to service others have benefits externally, such as learning to drive....
...accessibility and how to make things more accessible. A good starting point is this reading list, put together by the Government Digital Service Accessibility Team. This list of user profiles...
...by Grace Brennan, who leads on content, and Brian Stanislas, as Product Manager. The website launched formally on 31 July 2018. Since then, we have added new departments and agencies...
...the eligible population, to ensure the service reflected user needs and met the policy aim of empowering more people to become regular long-term savers. Launched in September 2018, the scheme...
...we are potentially excluding colleagues, which could lead to difficulty in accessing vital information. Accessible communication is sometimes overlooked, but we are all responsible for making things as user-friendly as...
