...build a new digital service, for example, we get real people to come and sit in a user lab and put that service through its paces, adjusting and improving it...
...February 2021, the new Civil Service Apprenticeships page was added to the website. The new page was promoted extensively during National Apprenticeships Week (8-14 February 2021). Feedback from site visitors...
...at CSL has just started an alpha – this is where we aim to build a working prototype of a new digital service. We're excited about understanding our users and...
...digital platforms, components, code and best practice for building user-focused services. The cross-departmental collaboration behind the 2017-2020 strategy is the start of what we hope will be a new way...
...happening. And the pace of change is accelerating. Government is adopting new ideas and new ways of working to make everything we do better for users, and more efficient. Technology...
New project - deadline 3 weeks - scribble in notebook - campaign comms plan to write by next week - scrawl post-it note, add to colour-coded post-it-note-papered desk backboard -...
...the UK. This new functionality comes at a time when the Civil Service is moving to a model of national hubs including Manchester, Birmingham and Edinburgh. Users can now see...
...a classroom, but you can’t build intuition and deep confidence. For that, you need to be using new-found skills for real. You can develop someone into a great user researcher...
...this with my experience of the digital service at HMRC. Through faults that were entirely my own, I had to reset my user-id and passwords over the summer in order...
...robotic automation, we need to look at the user need and the cost of building and maintaining the technology. To support this, we’re running the new GovTech Catalyst scheme, which...
