Matthew Coats describes the development of new digital services to make it easier for civil servants to manage their everyday business as employees, such as performance management and checking payslips.
Matthew Coats is Chief Operating Officer at the Ministry of Justice. He is also Interim Head of Government Shared Services at the Cabinet Office.
Previously, he was appointed as Director General of the Legal Aid Agency and Corporate Services Group in June 2013.
His previous roles include:
Chief Executive, Legal Aid Agency; Head of Immigration, UK Border Force, responsible for end-to-end policy and provision of the UK immigration system
Strategic Director, Asylum, Home Office
Head, Secondary Care, Department of Health, leading on policy for emergency care, elective care and diagnostics
12 years in the NHS as a hospital manager
Matthew Coats, Ministry of Justice Chief Operating Officer, says there are things we can all do differently to make a workplace where your background is no barrier to success.
Matthew Coats, chief executive at the Legal Aid Agency, explains why he believes no organisation can succeed that does not fully embrace diversity and inclusion.
Matthew Coats, Director General of the Legal Aid Agency, tells us what the People & Leadership team have planned at this year's Civil Service Live.