Civil Service Awards 2019 - Week of Winners: Digital Award
![The HM Passport Office winners of the Digital Award, with award presenter Clare Moriarty, Permanent Secretary, Department for Exiting the EU](https://civilservice.blog.gov.uk/wp-content/uploads/sites/86/2020/01/Digital-Award-1024x683.jpg)
The award-winning team behind HM Passport Office's Digital Customer Service replaced a complex, multi-section paper form with an online application designed to make application easier, quicker and more accurate.