Having experienced a peak of 2.9 million calls in the last 2 days of the tax return deadline, Ruth Owen looks at how HMRC embraced digital to make customers lives easier.
The Shadow Civil Service Board was created below Senior Civil Service level to support the Civil Service Board. Mita Samani, a Shadow Board member from DFID, explains what's involved and how you can put forward your own "radical ideas".
...should be doing this as a matter of routine. Being part of one Civil Service with shared values and a passion for delivering for citizens wherever they live in the...
...can make you vulnerable? Are you aware of how your behaviour can impact the larger organisation? Many of us already share information on social media, whether through public Facebook pages,...
It's time for the 2015 People Survey - a chance for civil servants to make their voices heard on a whole range of issues affecting their jobs and the way they work. Jeremy Heywood explains why the survey has never been more important.
...do things, evaluating constantly, and focused on delivering without a hierarchy. It’s an inspiring way to work. We will have people from Civil Service Learning, GDS, DWP, the Home Office...
It's Mid-Year Review time - the ideal opportunity, says Sue Byrom, Attendance and Wellbeing Champion in the HMRC Fraud Investigation Service, to think about your personal and career development.
Civil servants in the North West can find out how joining the Reserves could benefit their day job by visiting the Reserves Experience in Manchester on 15 October. Read what the event has in store.
On her becoming Finance Director at BIS, people began to ask Charu Gorasia how she overcame the barriers that prevent more civil servants from under-represented groups reaching senior levels. Read about the inclusion lessons she learned from other leaders on the way up the ladder.
...of our first ever #CivilServiceLive to go to Scotland was we're one big family, and we can learn plenty from each other. Here's what happened from a sunny Murrayfield. https://storify.com/UKCivilService/civil-service-live-2015-edinburgh...
