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The human brain in the modern world

Posted by: , Posted on: - Categories: A great place to work, Health & Wellbeing
Portrait image of Charlotte Kume-Holland
Charlotte Kume-Holland

The notion that ‘we all have mental health’ has become a common refrain. On one level it has been helpful in raising awareness and breaking stigma. But I’m not sure we talk enough about what lies beneath the phrase, in order to understand the drivers and triggers of a healthy and unhealthy mind.

I often think that ‘everyone has mental health, because everyone has a brain’ would be more appropriate. But what does this really mean? And what is the benefit to paying more attention to it?

I first became interested in ‘mental health’ at university when I was involved in the student listening service Nightline. Since then I’ve volunteered for Samaritans and Mind, trained as a mental health first-aid instructor, and a couple of years ago was lucky enough to work with Paul Farmer (CEO of Mind) and Lord Dennis Stevenson to produce Thriving at work: a review of mental health and employers.

My initial interest though wasn’t in ‘mental health’ as we know it now. It was with people, their brains, how they behave and how that changes depending on circumstances. When I then began to learn more about mental health conditions – from depression and anxiety, to forms of psychosis – I realised that, while symptoms may vary wildly, many of the triggers are the same.

Our mind will often play tricks on us

None of us wants to feel out of control, we all need social connection and emotional support, a goal and focus, hope for the future, sleep… So it’s not surprising that when we don’t have these things, our mental health starts to suffer. It’s also important to remember that our brains are wired in a way that’s entirely unhelpful at times.

Our physical response to threats and fear, which is known as ‘anxiety’ – increased heartbeat, brain fog, the shutting down of digestive systems – were designed for fleeing animals in the wild, not for presenting at a meeting, or turning up at a social event where you don’t know anybody.

Our brains also trigger us into dredging up past emotions to which we attach meaning in the present, making us feel angry or upset at something seemingly minor, straining our relationships. In short, our minds are delicate, they need looking after, and ever since we were born, have been adapting based on the details of our life experience.

This is positive: it means we can always work to adapt. We can learn new, helpful coping mechanisms, or even unlearn unhelpful ones. Of course, this isn’t always easy, and it can take people years of ongoing therapy and life changes to feel well again. But understanding what people need to help them through tricky times is crucial in supporting them throughout.

Good support and someone to listen is vital

Having a strong social network is immensely helpful, and through our social interactions we all have the opportunity to help one another. From the earliest days of our lives, our connections to others provide sources of validation, safety, security and reassurance. What has amazed me in supporting people is how much people can eventually open up when you listen and respond to them.

However daunting this responsibility might feel, if you focus and listen you soon get into a rhythm and start to build a connection. Sometimes it can just be about sitting there in silence so someone doesn’t feel alone.

In running active listening training for the Samaritans, the bit that always chimes with people is when we do role play scenarios to test how it feels to be listened to or not. That really makes people think about what mental health support means in practice, how basic some of the skills can be and why we can feel triggered or frustrated when we feel misunderstood.

So it’s worth remembering that there’s a lot you can do. There’s so much evidence out there about how to look after ourselves, but we rarely follow it.

In the workplace it’s about unlocking potential, building a better team – not just helping a vital few – to become a better manager, colleague, friend. It’s about being attuned to the emotions and experiences of others. It’s about listening and making people feel understood. 

Below is a set of evidence-based principles of things (devised by Dr David Rock and Dr Dan Siegel) to help our minds. So, try and make your own plan of action. Remember that mental health is about taking care of our brains, and others', better understanding how they work, how to keep them well, and what to do when things inevitably go wrong.

The Healthy Mind Platter™

Focus Time When we closely focus on tasks in a goal-oriented way, we take on challenges that make deep connections in the brain.*
Play Time When we allow ourselves to be spontaneous or creative, playfully enjoying novel experiences, we help make new connections in the brain.
Connecting Time When we connect with other people, ideally in person, and when we take time to appreciate our connection to the natural world around us, we activate and reinforce the brain's relational circuitry.
Physical Time When we move our bodies, aerobically if medically possible, we strengthen the brain in many ways.
Time In When we quietly reflect internally, focusing on sensations, images, feelings and thoughts, we help to better integrate the brain.
Down Time When we are non-focused, without any specific goal, and let our mind wander or simply relax, we help the brain recharge.
Sleep Time When we give the brain the rest it needs, we consolidate learning and recover from the experiences of the day.

The Healthy Mind Platter, for Optimal Brain Matter™ (© Rock & Siegel, 2011)

This is particularly important to remember because, in a world of texts, whatsapps, and hundreds of emails a day, we’ve re-wired our brains to become less good at focusing and thinking slow. Over time, this could have a real impact on our mental health - Charlotte Kume-Holland.

If you’re interested in further tips for living well, with or without a mental health condition, it’s worth checking out Mind’s website, for advice and practical tips on how to put the above into practice.


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  1. Comment by Gavin Thomas posted on

    Thank you for Charlotte for a really informative blog and for sharing with us your thoughts on this important topic.

    I would very much agree that the triggers for most forms of mental health are similar. However from my perspective the ability to recover and return to some form of mental stability is very much dependant on the resilience of an individual and their ability to find a safe space in which they can retreat to regain their composure

    I once recall attending a Transforming Mind-sets event in which Ruby Wax described her mental health issues as being Frazzled. I can well appreciate that there will be occasions when people find themselves in a situation where there they are feel challenged and unable to regain their equilibrium. This is when it is key for them to reach out for help and support.

    What the FCO Staff Association the Wellbeing Network, seeks to do break the stigma associated with mental health, increase and awareness understanding and ensure that staff can feel empowered to reach out for support when the need arises. We also have in place a cadre of Wellbeing Agents who can provide advice and guidance, as well as Mental Health First Aiders who can offer support and signpost colleagues to professional help when the need arises.

  2. Comment by Laura Mapstone posted on

    Great Article Charlotte, covering many areas. The only thing I would add is in relation to the influence of diet, there is loads of emerging science coming out just now - see for example this book review:

    This book explains the role of our gut bacteria, which live on the food we eat, and there is a lot more info out there now.


    While it is a bit early to say what will work for different people, it seems very likely that too much sugar and processed food affects the mental health of many people. Cutting down on these seems likely to help many and it is relatively easy to do, so it would be good to add it to your list!