How I ended up working in operations
Working in operations within the Civil Service was not something that Iain Mackinnon ever planned, but he has no regrets.
New award for customer service - let’s hear it for the 70%!
Posted by:
Sir Jeremy Heywood, Cabinet Secretary and Head of the Civil Service, Posted on:
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Categories:
Civil Service Leaders
As the categories for the 2016 Civil Service Awards are announced, Jeremy Heywood reveals what civil servants said they wanted to see in the list.
Celebrating excellence in operational delivery
The Operational Delivery Profession celebrates all the nominees for the 2015 Dame Lesley Strathie Operational Excellence Award, underlining the sheer range of work they cover.
Apprentices who remind us why we do the job
DFID Permanent Secretary Mark Lowcock reflects on what apprentices bring to the Civil Service.
The public face of the Civil Service: Creating a professional operational delivery workforce
Operational Delivery is the Civil Service’s largest profession. In this article, James Bishop sets out the innovative work now taking place to help the profession’s 280,000 members learn new skills, progress their careers and ensure the Civil Service has the right operational capabilities for times of crisis and beyond.