Leading the way in improving our service to users

David Acquet, Civil Service Learning For the last four years, I’ve run the helpdesk for Civil Service Learning (CSL). Until very recently, a big part of my job was fixing...
David Acquet, Civil Service Learning For the last four years, I’ve run the helpdesk for Civil Service Learning (CSL). Until very recently, a big part of my job was fixing...
A year after his team won a Civil Service Award for the HMYOI Cookham Wood, Andrew Digby looks at how far the Building Information Modelling project has come.
...trust and team orientation that will ensure the success of your partnership. Pilot and experiment Once you’ve settled on an arrangement that you, your partner and your manager think will...
Is job share right for you? There is no typical job sharer, but there are some things to think about if you’re considering job sharing: it can offer more job...
Robert Devereux, Permanent Secretary for DWP The Civil Service Leadership Statement talks about inspiring people by recognising innovation and initiative. But how do leaders at every level create the conditions...
Making it real - Ministry of Justice Permanent Secretary Ursula Brennan talks about embedding the Leadership Statement by linking it to the challenges frontline staff face every day.
...mid-year review time - but if you haven’t done so already, complete the Self Assessment Tool on Civil Service Learning. It only takes 15 minutes or so and it will...
...and the government wants competition in its marketplace from the best businesses in Britain, driving innovation which we know leads to better value for money for taxpayers, while helping businesses,...
...more agile working. Now, we want to share our top 6 benefits of the Trello tool and tips for using it effectively: Activity menu 1. Track progress The activity menu...
...up its spend to more small and medium-sized businesses (SMEs) than ever before. It’s a change, spearheaded by the Crown Commercial Service, that is already revolutionising how the civil service...