Leading the way in improving our service to users
David Acquet, Civil Service Learning For the last four years, I’ve run the helpdesk for Civil Service Learning (CSL). Until very recently, a big part of my job was fixing...
David Acquet, Civil Service Learning For the last four years, I’ve run the helpdesk for Civil Service Learning (CSL). Until very recently, a big part of my job was fixing...
...learning for a wide and diverse audience. Created in response to the identified need for a focal point for knowledge and skills for staff working on international issues, currently, an...
...early part of the Second World War, Dr Miller was based at Balliol College, Oxford, in the Foreign Office’s Research and Press Service (FRPS). The Foreign Secretary in response to...
...and resilient civil service for the Welsh Government. Perhaps the biggest step forward so far was the recent introduction of our new strengths-based approach to performance and development. We’ve learned...
...and they don’t like having separate passwords for the different systems we use in departments. This is a great mandate for us to do better, and what we do with...
Over the past three months, many of us have had to embrace working from home. For some it has meant taking on the challenge of working remotely while still being...
...for details of their income, the new scheme automatically accesses HMRC’s records for the previous tax year. At a stroke, the time to process a new application has fallen from...
...you for it, even if you’ve been fortunate enough to have won before. "The first time I won was in 2012, for a community rail outreach project that supported the...
...Customs won the “Developing Talent Award - Progression” for their “Embrace” Programme, which supports and develops talented minority ethnic employees by preparing them for leadership roles and helping them achieve...
...for a clear and effective strategy to tackle race inequality. CSRF is lobbying for a revised network business deal which allocates resources, people and facility time for all Civil Service...