If we are informing people or asking them to do something, we need to be clear in our communications. Civil Service Learning's Naomi Hill explains how CSL overhauled its email correspondence with learners to make booking classes easier.
Treasury Permanent Secretary Nicholas Macpherson invites public sector workers to submit their ideas for finding savings, cutting waste and improving public services.
Andrew Howarth's 35 years in government property have taught him that change in where and how we work is constant - the secret is to embrace it to help deliver the vision of a better, more empowered Civil Service.
