HMRC's Suzanne Newton who won the Dame Leslie Strathie Award for Operational Excellence at the Civil Service Awards gives her tips for successful programme management.
Suzanne Newton is Director of Tax Free Childcare at HM Revenue & Customs. As leader of the successful delivery of Real Time Information for the PAYE system, she won the Dame Lesley Strathie Operational Excellence Award at the 2014 Civil Service Awards.
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The Civil Service does the practical and administrative work of government. More than half of all civil servants provide services direct to the public.
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