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Civil Service
Jay Ali, Deputy Head/Senior Operations Support Manager, Bedfordshire Probation Delivery Unit

Jay Ali

Jay Ali, Deputy Head/Senior Operations Support Manager of Bedfordshire Probation Delivery Unit.

From serving customers to serving the community

Image of the letters spelling Justice on a scrabble board

I knew nothing about the probation service I was joining. I was merely Joe Public from a privileged existence. “What does ‘the social’ mean?” I asked colleagues who looked at me in disbelief.  Sixteen years ago, I began my employment …