From serving customers to serving the community
Posted by:
Jay Ali, Posted on:
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Categories:
A Modern Civil Service, A Skilled Civil Service, An Ambitious Civil Service, Better policymaking
I knew nothing about the probation service I was joining. I was merely Joe Public from a privileged existence. “What does ‘the social’ mean?” I asked colleagues who looked at me in disbelief. Sixteen years ago, I began my employment …