Iain Mackinnon is a Senior Business Performance & Continuous Improvement Manager in the Criminal Injuries Compensation Authority, an executive agency of government sponsored by the Ministry of Justice.
Working in operations within the Civil Service was not something that Iain Mackinnon ever planned, but he has no regrets.
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The Civil Service
The Civil Service does the practical and administrative work of government. More than half of all civil servants provide services direct to the public.
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