Robert Devereux, Permanent Secretary at the Department for Work and Pensions discusses how civil servants are transforming public services to make a real difference to the lives of the British people.
Siju Salami tells us about his time as a Digital and Technology Fast Streamer at the Department for Work and Pensions.
DWP and Social Justice's Pat Russell spent some time today [24 July] answering questions around connecting policy with practice, during the latest instalment of the #AskCivilService twitter Q&As. There's some...
At the heart of the Department for Work and Pension's (DWP) work on leading and managing change is the 'DWP Story' which sets out the challenges the organisation must meet in order to deliver the department’s operational, reform and efficiency …
London Bridge Job Centre Plus evolution began in 2012 when it was selected to be a showcase office of the future. The principle of the change was to pave the way for DWP’s “Digital by Default” strategy, build capability of …
A small number of employees were nervous about the change. During regular People Promise (121’s) we could dig a little deeper behind the initial fear and anxiety to collectively identify supportive tools for our team members. Some individuals did not …
Having experienced change first-hand, members of the London Bridge JobCentre Plus team discuss what happened to make the changes so successful.
Baljeet Mahal from London Bridge JobCentre Plus shares her top tips for leading successful change management in your department or team.
On Monday 24 February the DWP Digital Academy started its first course at Fulham Jobcentre in London.
The Academy has been set up to ensure that DWP has a coherent programme of activity to develop and grow our own in house capability to build effective digital services.
Isobel Stephen and Jacinda Humphrey job share in the Department and Business Strategy Director role in the Department for Work and Pensions. They share their golden rules on working successfully.
