London Bridge Job Centre Plus evolution began in 2012 when it was selected to be a showcase office of the future. The principle of the change was to pave the way for DWP’s “Digital by Default” strategy, build capability of …
A small number of employees were nervous about the change. During regular People Promise (121’s) we could dig a little deeper behind the initial fear and anxiety to collectively identify supportive tools for our team members. Some individuals did not …
Baljeet Mahal from London Bridge JobCentre Plus shares her top tips for leading successful change management in your department or team.
