Operational Delivery Profession

The Operational Delivery Profession supports civil servants who run the front line services that citizens use, such as processing visas, passports and driving licences.

Celebrating excellence in operational delivery

Operational Delivery Profession, 24 March 2016 - Our Civil Service, Professions

The Operational Delivery Profession celebrates all the nominees for the 2015 Dame Lesley Strathie Operational Excellence Award, underlining the sheer range of work they cover.

The Civil Service

The Civil Service does the practical and administrative work of government. More than half of all civil servants provide services direct to the public.

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