https://civilservice.blog.gov.uk/2025/11/13/mission-moments-how-comms-officer-ellie-helped-deliver-a-10bn-win-for-britain/

Mission Moments: How comms officer Ellie helped deliver a £10bn win for Britain

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Ellie, in her immersion suit on a Merlin MK2 helicopter, about to land on HMS St Albans on Oslo fjord in May 2025
Ellie, in her immersion suit on a Merlin MK2 helicopter, about to land on HMS St Albans on Oslo fjord in May 2025

When Communications Officer Ellie Genower only got notice of a posting to Oslo with just three weeks to prepare, she couldn’t have anticipated the scale of what lay ahead. But her work proved crucial in helping to secure the biggest warship export deal in British history. Here's how she did it. 

The call that changed everything

March 2025. It was another working day for me as a communications officer on the Growth Campaigns brief at the Ministry of Defence in Whitehall when the call came: four months in Oslo with three weeks to pack. 

My mission? To lead the communications campaign for the UK’s bid to export BAE Systems’ Type 26 frigates to the Norwegian government in a £10 billion-pound partnership deal. No pressure.

If Norway chose the UK, it would mean the biggest warship export deal in history. More than that, it would pump billions into the UK economy, sustain 4,000 jobs (including 2,000 in Scotland) until well into the 2030s and support one of the government’s key missions to kickstart economic growth.

However, we faced tough competition from France, Germany and the U.S. With Norway likely to decide in the summer I needed to hit the ground running - in the end, my stay ended up being seven months!

Culture clash

There was just one problem. Although my job at the MOD and journalistic background meant I had a good grasp of British media, I knew absolutely nothing about the Norwegian press or culture. 

Enter the British Embassy comms lead in Oslo, who became my cultural translator. He helped me make media contacts and educated me about Norwegian values, introducing  me to 'Janteloven' – a social code that emphasises collective accomplishments and a disdain for showing off.

Janteloven became the foundation of my media strategy. I decided we would run a positive campaign, focusing on Type 26's world-class capabilities and the UK’s strong military partnership with Norway, in a high stakes and highly competitive environment. 

It sounds simple but it wasn’t. As negative stories emerged, sticking to the positive approach proved challenging, but I held firm, concentrating instead on finding the best media opportunities to showcase our bid.

Making waves

What followed was a whirlwind campaign. In just a few months, I set up a series of interviews, met an array of key Norwegian media at ship receptions and military background briefings with the aim to showcase not just our world class ship, but our deep historical ties with Norway from World War II to the present day. Highlights included: 

  • Setting up a UK helicopter flight for key Norwegian broadcast journalists to land on a UK warship in a fjord. 
  • Arranging media visits to Glasgow shipyards 
  • Facilitating Norway's biggest tabloid joining UK media on a British warship during Prime Minister Sir Keir Starmer’s Oslo visit 

Cross-government teamwork

But I knew success couldn’t come from communications alone. I worked closely with key stakeholders across government -  Royal Navy, Foreign, Commonwealth & Development Office and the Cabinet Office ensuring everyone was pulling in the same direction.  

As ‘Decision Day’ approached, we needed to be prepared. Win or lose, I created media plans, working hard to brief all stakeholders. 

Moment of truth

Late August 2025. The call came: Norway announced they had chosen the UK. Job done? Not quite. I then spent a hectic 48 hours working with my brilliant MOD comms colleagues back in London to ensure the news got the coverage it deserved. 

The result? Near 100% positive coverage in the UK press and top story on BBC News at Ten.

What this means for our missions

This isn’t just a great comms story, it’s a perfect example of how strategic communications directly delivers government missions. The £10bn Norwegian partnership represents the kind of transformational economic impact outlined in the Plan for Change, where economic growth is the top mission. 

Even the Norwegian government congratulated us on our campaign, recognising that this wasn’t just effective advocacy, but professional engagement that enhanced international relationships.

The takeaway

For me, the campaign’s success came down to the hard work and dedication of an aligned core team across government - a true team effort. It really was one of the most valuable and fulfilling experiences I’ve ever been a part of.

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1 comment

  1. Comment by Shuhab Hamid posted on

    Well done Ellie, a great read...

    Reply

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